In a bid to reduce costs, Amazon has announced it will be winding down its health-focused Halo devices and subscription service. The company has informed customers that automatic refunds will be issued to anyone who purchased the device in the past year, as well as to those who have unused prepaid Halo subscription fees.
Launched in 2020, Amazon’s Halo line included a fitness-tracking wristband that worked alongside a subscription service and smartphone app, and has since expanded to offer more wearables and a bedside device that tracks sleeping patterns.
In a recent blog post, the company stated, “While we are proud of what we built, we recently made the difficult decision to stop supporting Amazon Halo effective July 31, 2023.” This move comes as Amazon continues to cut costs by shutting down several other services, including its hybrid virtual, in-home care service Amazon Care, the video calling device Amazon Glow, and scaling back its Scout delivery program in recent months.
Amazon stated that the Halo devices and app will no longer work after August 1, but users will be able to download or delete their Halo health data. The company has not disclosed how many employees will be impacted by this decision, but has notified those affected in the US and Canada, and is working to notify employees in other regions.