As the summer travel season approaches, Lyft has rolled out a new feature that promises to revolutionize airport pickups. The innovative feature allows riders to pre-order a ride at major travel hubs across the country, which will track their progress as they make their way through the airport.
Lyft’s new airport pre-order feature will be available at several of the largest airports in the United States, including Los Angeles International Airport, Chicago’s O’Hare International, and Midway International airports. The app will use GPS tracking to match riders with drivers as they get closer to the pickup area, taking into account wait times at baggage claim and other airport processes.
The aim of the new feature is to reduce the time riders have to wait for a car, with the goal being for the driver to arrive as the passenger reaches the pickup area or shortly thereafter. The app also enables riders to connect to Apple Calendar or Google Assistant to receive travel notifications, as well as providing flight and terminal information automatically in the Lyft app.
Lyft’s CEO, David Risher, said that addressing airport travel was an opportunity to improve the overall rider experience, as it can be one of the most frustrating aspects of ride-hailing services. “10% of our rides are in a situation where people are under a lot of stress,” he said, adding that this figure is likely to increase during the summer months.
Lyft’s new airport pre-order feature is the latest in a series of innovations from ride-hailing services aimed at making airport travel easier for riders. Uber has recently announced a range of changes, including step-by-step directions from gate to pickup area and an ETA feature, which helps users more accurately plan their journey.
Lyft’s airport pre-order feature is currently available at selected airports, with plans to expand to more locations across the country soon. The feature is set to revolutionize the way riders travel to and from airports, making the experience smoother, faster, and more enjoyable for everyone involved.