Luxury goods purchasing agency ‘SD Collection’ has been under fire from the Korean Consumer Agency for the damage caused to consumers. The company sells designer bags, wallets, shoes and other luxury items at discounted prices through various online platforms including Naver cafes, KakaoTalk channels, and online shopping malls. The Korean Consumer Agency has issued a warning to consumers about this company, which has received an increase in complaints about its sales methods and the types of damage caused.
Consumers have reported experiencing delayed delivery and other forms of damage, and the sales methods and types of damage are similar to those caused by previous cases such as ‘Sacrastada’ and ‘Highland (Luxdol),’ which resulted in consumer damage last year. Therefore, the Korean Consumer Agency has emphasized the need for special attention.
From February to April of this year, the Consumer Complaints Center and the Seoul Electronic Commerce Center received a total of 25 complaints related to SD Collection. Most of the damages reported were related to delayed delivery and refunds. However, there is a possibility that the damage could be even greater, especially considering that Louis Vuitton bags and Chanel bags are being sold for 9.77 million won and 6 million won, respectively.
The Korean Consumer Agency has advised caution when using shopping malls that advertise luxury goods at prices lower than those found in retail stores. They recommend using credit cards rather than cash when trading high-value items or avoiding trades when only cash payments are possible.
In addition to concerns about consumer damage, the company is also advertising its consignment and wholesale supply of luxury goods on shopping mall start-up information communities. This raises concerns about the impact on small business owners.
If you have already suffered damage, the Korean Consumer Agency recommends contacting the Consumer Complaints Center immediately. If you paid with a credit card, they also advise contacting the card company and stopping installment payments to prevent further damage.
In conclusion, luxury goods purchasing agency ‘SD Collection’ is under fire for damaging consumer goods. Consumers are advised to be cautious when using shopping malls that advertise luxury goods at prices lower than those found in retail stores, and to use credit cards when trading high-value items. The Korean Consumer Agency urges consumers who have already suffered damage to contact them immediately.