ChatGPT, an artificial intelligence (AI) chatbot, is taking the world by storm. As more and more people use ChatGPT in their daily lives and work, many are wondering how to get the answers they want. Fortunately, OpenAI, the developer of ChatGPT, and domestic AI experts have provided key principles to getting accurate answers from the chatbot.
According to OpenAI’s command writing guidelines, it’s much better to give specific instructions and input examples of the desired results than to ask random questions or list requests. The importance of entering specific instructions and examples of the desired result cannot be emphasized enough. For example, instead of asking for a report on a company’s mistake of ordering too many items, it’s better to input, “Write a report to my boss explaining how we mistakenly ordered 1000 tissue boxes instead of the 100 we needed yesterday. Here’s a similar report I wrote in the past. Please use a similar style and length.”
Kim Min-kyung, a representative from Kakao Enterprise, stresses the importance of minimizing ambiguity and using simple expressions. It’s better to write in a closed instruction form such as “Write a report on whether ∼ will continue to be sustained in the future” rather than open questions such as “Will ∼ continue to be sustained in the future?”
There are also “magic expressions” in the prompt that can help users get good answers. One of them is “step by step.” The GPT-4 technical document released by OpenAI includes many sentences containing “Think about it step-by-step” or similar expressions using “step-by-step.” This is because the GPT model operates by inferring through Chain-of-Thought (CoT). In fact, if you command ChatGPT to “stop thinking step-by-step,” it will not be able to calculate even the simplest problems.
Song Hye-won, a marketer at AllGoNice who uses ChatGPT for work, shares several strategies for using ChatGPT effectively. She suggests writing down where the results from ChatGPT will be used, such as for work emails, tweets, or YouTube scripts, as customized results are produced depending on the usage. Additionally, it’s better to input the command in steps instead of all at once to get better results.
In conclusion, ChatGPT is a powerful tool, but it requires specific instructions and input examples to give accurate answers. Using “magic expressions” like “step by step” can also improve its output quality. By following these tips, users can make the most out of ChatGPT and unlock its full potential.